Counselling services

The Student Assistance Program (SAP) is a confidential coaching, counselling and wellbeing service provided free to all Health Education And Training Institute (HETI) students and their immediate family. SAP is conducted by registered psychologists who can also refer to other specialist services. SAP is provided by Benestar.

There is a team of dietitians who can help you with nutrition and diet advice over the phone, as well as a financial counselling service.

SAP provides a range of support and resources to help you manage and enhance your work, health and life. It can be provided face to face, over the phone, via video, online or via Live Chat.

SAP is available 24 hours a day, 7 days a week, 365 days a year.

Students and their immediate family are entitled to four sessions, per issue, per year.

To access SAP call 1300 360 364 (within Australia). Overseas students can access SAP directly through the Sydney number on +61 2 8295 2292.  A Customer Service Officer will return your call to set up an appointment and discuss the intake process.  For overseas students the appointment will be by return phone call.

For more information please refer to the Student Assistance Program Brochure.

    North Parramatta

Building 101, Cumberland Hospital
5 Fleet Street, North Parramatta
NSW 2151

   (02) 9840 3833
     (02) 9840 3838

    Gladesville Office

Building 12, Gladesville Hospital
Shea Close, Gladesville
NSW 2111

    (02) 9844 6551