Health and wellbeing

Health Education and Training Higher Education has a strong commitment to supporting our students in successfully completing their studies. We understand that as members of the medical or mental health professions, just like any other students, you may experience difficult circumstances or personal issues which can cause distress. These may include academic or study problems, difficulty balancing work, study and life, or other difficulties such as relationship or family issues, stress, anxiety or depression.

If the issue relates to academic or study issues, please refer to your Support Network in the first instance.

As health professionals there may be a tendency not to seek help for mental and emotional wellbeing issues or to present very late when in crisis. There may be a tendency to self-diagnose, and it may be difficult to see yourself as a patient and to take the necessary steps to address issues such as stress, trauma, grief and bereavement, anxiety and depression, relationship difficulties, alcohol and drug abuse, or health and lifestyle issues.

If you are experiencing personal difficulty of any kind, it is important that you seek support early by contacting your unit coordinator who will be able to refer you to a counsellor, available at no cost through the Employee Assistance Program (EAP) provided by NSW Health. Information regarding the EAP is on the Counselling Services page

Sexual Assault and Sexual Harassment

Health Education and Training Institute Higher Education is committed to supporting its students by developing online and campus based approaches to preventing both sexual harassment or sexual assault. There is a peak level committee reviewing our resources and supports for students. If students would like to join this process or obtain any information please contact HETI’s Sexual Assault and Sexual Harassment Contact, Dr Silke O’Callaghan, contactable on (02) 9840 3833 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Students will soon have access to an online unit Consent Matters that will help students understand sexual consent. This resource will be made available to students through the learning management  portal MyHETI


Bullying can be defined as inappropriate, repeated and unwelcome behaviour that is intended to intimidate, offend, degrade, humiliate or threaten another person.

Some examples of this might be: teasing or being made the brunt of pranks, verbal abuse, yelling / screaming, offensive language, deliberately withholding work-related information, inappropriate comments about a person's appearance or lifestyle, pushing or standing over, or sexual / other unwanted advances.

Health Education and Training Institute Higher Education does not tolerate bullying behaviour in the workplace or learning environments. Information on your rights and responsibilities, as well as management actions relating to bullying can be found in the Prevention and Management of Workplace Bullying in NSW Health:  PD2018_016.

If you believe you are being bullied, you can:

  • Speak to your unit coordinator who will follow NSW Health Policy in dealing with your complaint.
  • Call the NSW Health Anti-bullying advice line: 1300 416 088 for confidential advice and support.

This is a professional, confidential counselling service for employees, students and their immediate family members. It is usually provided by an independent external provider who can help you with your personal or study-related issues.

Alternatively you can seek help from your General Practitioner (GP), or your local community health centre which will also be able to refer you for counselling.

Crisis/emergency support contacts

Emergency services





Fire Brigade


Mental Health support services

Beyond Blue

1300 224 636


131 114

Mental Health Access Line

1800 011 511

Suicide Call Back Service

1300 659 467

Transcultural Mental Health Service

(02) 9912 3851 or 1800 648 911

Domestic Violence / Sexual Assault support services

Domestic Violence Line

1800 200 526

Rape and Domestic Violence Services Australia

1800 424 017

Relationship support services

Family Relationships Advice Line

1800 050 321

Mens Line Australia

1300 789 978

GLBTI support services

Gay & Lesbian Counselling Service of NSW

(02) 8594 9596

Addiction services

Alcohol and Drug Information Service

(02) 9361 8000 or 1800 422 599

G-Line (gambling)

1800 633 635

Sexual Assault Crisis Services

Westmead Hospital’s Emergency Department, Hawkesbury Road Westmead

    North Parramatta

Building 101, Cumberland Hospital
5 Fleet Street, North Parramatta
NSW 2151

   (02) 9840 3833
     (02) 9840 3838

    Gladesville Office

Building 12, Gladesville Hospital
Shea Close, Gladesville
NSW 2111

    (02) 9844 6551